Building understanding through dialogue

Create positive relationships and effective communication in your classroom by exploring techniques to develop empathy, critical thinking and intercultural competence. Access 'Building understanding through dialogue' from 5 June 2024 - enrol now.

Welcome to Building understanding through dialogue

 How can you enrol?

Log in to your TeachingEnglish account and click the button below to enrol on this free course.

Enrol button

How will the course help you?

Create positive relationships and effective communication in your classroom by exploring techniques to develop empathy, critical thinking and intercultural competence.

What does the course include?

Building understanding through dialogue is a free self-study training course, which is divided into three hour modules. It also includes:

  • A dedicated Facebook community of course participants with up-to-date insight, resources and innovative ideas for you to try out.
  • Engaging discussions taking place in the Facebook community
  • Live events with your course tutor and language teaching experts.
  • A free workbook with extra learning content and resources.

What will you learn?

Module 1: Dialogue and intercultural competence

The aim of this module is to help you help your learners better understand their own culture, identity and values – something which can help them to build dialogue and understand others.  You’ll do this by first exploring aspects of your own culture, identity and personal values. You'll also look at diversity and what it means to live in a diverse society.

Module 2: Dialogue, trust and empathy

In this module, you'll look at a range of strategies and techniques that can help learners to use dialogue to have a positive influence on those around them.  In the module, you'll explore empathy and how you can encourage your learners to develop more empathy for others. You'll explore techniques for building trust, and in the final unit, you'll look at motivation and how to influence people using push and pull motivational techniques.

Module 3: Dialogue and critical thinking

In this module, you'll look at the basic elements of critical thinking and forming an argument, and you'll evaluate a range of activities and techniques for helping your learners develop their critical-thinking abilities. You'll also look at some of the common problems that block critical thinking and make meaningful dialogue more difficult, such as arguments that are weak or flawed.

When is the course?

Access this free course from 5 June 2024. Enrolment closes on 24 July and the course closes on 31 July 2024.

How much does the course cost?

The course is free.

How can you get a certificate?

You will receive a certificate if you successfully complete all self-study modules.

What level of English do you need?

Minimum CEFR B1

How do you sign up for the course?

Please follow the steps below carefully to access this free training course.

IMPORTANT: If you are already logged in to your free TeachingEnglish account, we recommend that you log out and log in again.

Step 1: Log in to your existing TeachingEnglish account or create a free TeachingEnglish account.

You MUST be logged into your free TeachingEnglish account to access the course. Click or tap to Create a free account or log in to your existing account

Step 2: Enrol on your course

Click or tap the button below to enrol on this free course.

Enrol button

How do you access the course after you've enrolled?

IMPORTANT: If you didn't log out of TeachingEnglish after your previous visit, do this first.

From your desktop or laptop computer

1. Log in to your free TeachingEnglish account.
2. If you have enrolled in the course, you will see 'MY PORTFOLIO' in the menu bar at the top of the page next to the Home button.
3. Move your mouse over MY PORTFOLIO to see the drop-down menu.
4. Click on ‘My courses’ to access your training.

From your mobile device

1. Log in to your free TeachingEnglish account.
2. Tap the three horizontal lines next to the home button to open the menu.
3. Below ‘Home’, you will see MY PORTFOLIO and ‘My courses’ below. Tap on MY PORTFOLIO if you don’t see ‘My courses’.
4. Tap on ‘My courses’ to access your training.

Having problems accessing the course?

Please see our troubleshooting guide below if you are having problems accessing the course.

Support and troubleshooting

If you have signed up for this course and have problems accessing your learning, please make sure you are logged in, then click or tap the link below:

If you are still having problems accessing your course, please see the advice and videos below:

I can't register for the course

Please make sure you have created a free TeachingEnglish account or that you are logged in to your existing account. If registration is available, you will see instructions for 'How do I register for this course?' at the top of this page. If registration is not available, you will see the message 'This course is not available for registration'.

I can't access the course. I am logged in to my account, but when I click or tap 'My courses' from MY PORTFOLIO I just go to my profile page

Check that you are not logged into your TeachingEnglish account on a different device or browser. Log out of your account on all devices and browsers, and log in again. Click or tap 'My courses' from MY PORTFOLIO. You should be taken to your training course. If you still can't access your course, log out, clear the cache on your browser and log in again.

I can't get my certificate

Certificates are available to participants who complete 100% of the course material. To access your certificate, go to the course platform where you have done your training. Click or tap 'My awards'. If you have completed 100% of the course, your certificate should be available to download.

The name on my certificate is wrong

On the course platform where you access your training, please use the 'Help' button to request a new certificate. Names on certificates are taken from your personal details in your free TeachingEnglish account. To change your name, click or tap on your name to edit your profile. Update the details on your profile page and save the new details.

What can you do now?

While you're waiting for the online modules to open, if you're interested in learning more about building understanding through dialogue, you can:


Submitted by Bui Quang Thuan on Sat, 03/30/2024 - 00:37

I really like doing this course because it helps me in teaching speaking to my learners. Thanks a lot! Thuan.

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