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Training courses – FAQs

Do you have a question about our free training courses for teachers? Find answers to our most frequently asked questions.

How to join TeachingEnglish training courses

How to access and work on TeachingEnglish training courses

How to get your TeachingEnglish training course certificate

What courses can I do?

Check the course pages for information about when courses start and close. Our training calendar for 2026 shows what courses are happening in 2026. You can enrol on as many courses as you want that are currently available.

Who are the courses for?

The courses are for teachers and teacher educators wanting to develop their teaching knowledge and skills and get practical ideas for their classrooms.

I don’t have a TeachingEnglish account. How do I enrol for a course?

Create a free TeachingEnglish account.
Go to the course pages and find a course you’re interested in.
Select Enrol on this free course. This will enrol you directly on your course.
Go to My courses to start your course.

You can also enrol directly on courses via the courses platform.

I already have a TeachingEnglish account. How do I enrol for a course?

Log in to your free TeachingEnglish account.
Go to the course pages and find a course you’re interested in.
Select Enrol on this free course. This will enrol you directly on your course.
Go to My courses to start your course.

You can also enrol directly on courses via the courses platform.

How do I access the course on a mobile device?

Log in to your free TeachingEnglish account.
Select the three horizontal lines to open the menu.
Open My account.
Select My courses to access your training.

How do I access the course on a desktop computer?

Log in to your free TeachingEnglish account.
If you have enrolled in the course, you will see My courses in the menu under My account.
Select My courses to access your training.

I can’t see My account or My courses in the menu bar. What can I do?

Make sure that you are logged in to your free TeachingEnglish account. Find a course that you want to do and select Enrol on this free course.

If you still can’t see My courses in My account, contact us via our Help page to get some personal assistance.

My course progress isn’t being recorded. What can I do?

Course progress only updates when a module is fully completed, so check you haven’t missed any activities or learning content. You need to complete learning content in each of the modules. You may not see all the modules when accessing on a smaller device.

Please avoid logging in on multiple devices or windows at the same time, and make sure you exit any online module you’re working on when you finish studying.

If you’re already doing that and need more help, please contact our technical support team using the 'Help’ button. Reply to the initial email they send you to get some personal assistance.

How much do courses cost?

All courses are free.

What level of English do I need?

All our course content is written so that teachers with at least B1-level understanding can follow them.

How long are the courses?

Courses usually take around 12 hours to complete, though you can study at your own pace during the time that the course is open. Courses generally have five modules:

Getting started: Introduction to the course platform, which you just need to complete once
Three core content modules: Self-study modules connected to the course objectives
Resources module: Downloadable support materials.

Please remember you will need to complete all modules and download or view all resource documents in order to receive your certificate.

When do courses open?

Check the course pages for information about when they start and close. Our training calendar for 2026 shows what courses are happening in 2026.

You can sign up to our newsletter to keep up to date with news about courses and other TeachingEnglish resources and events. Our What’s on page also has information about resources, courses and webinars happening in the current period.

The course I’m interested in is closed. When will it open again?

Sign up to our newsletter to find out when courses will open again.

You can also access discussions, live event recordings and other resources connected to all courses by joining our Facebook group and accessing the Guides.

Each course also comes with a free workbook, which you can access at any time. Each training page has a link to the downloadable workbook at the bottom of the page.

How can I get a certificate?

You will need to successfully complete all self-study modules in order to receive a certificate of completion. You also need to download or view all resource documents. Every unit needs to show as 100% complete in order to successfully complete the course.

When you have successfully completed your course, your certificate will be available to download or view in the My certificates section in the training platform. Select My courses and you will see My certificates at the top of the screen.

Where is my certificate?

When you have successfully completed your course, your certificate will be available to download or view in the My certificates section in the training platform. Select My courses and you will see My certificates at the top of the screen.

How can I change the name on my certificate?

Names on certificates are taken from your personal details in your free TeachingEnglish account. To change your name, go to My account in TeachingEnglish. Select Edit profile. Update the details on your profile page and save the new details. On the course platform where you access your training, please use the 'Help’ button to request a new certificate.

What do the levels mean? (Awareness, Understanding, Engagement, Integration)

Each course has been assigned to a level: Awareness, Understanding, Engagement, Integration. These refer to levels of teacher professional development on our CPD framework.

Awareness: You have heard of this professional practice, but do not yet know enough to include it in your teaching.
Understanding: You know what the professional practice is and why it is important, and have started to include it in your teaching.
Engagement: You demonstrate your understanding and confidence in this professional practice in areas of your work.
Integration: You demonstrate a high level of competency in this professional practice, and this consistently informs what you do at work.

Find out more about our CPD framework and the 11 professional practices in our Continuing Professional Development (CPD) Framework for teachers booklet.

How can I share ideas with other teachers and ask questions about the course?

Join our vibrant Courses for teachers Facebook community of 100,000+ teachers and teacher educators to share ideas, participate in live events and get resources and advice from our experienced course tutors and other community members.

In order to join the group you need a Facebook account. You’ll also need to agree to the group rules and membership questions.

Please note that you can access the online modules, get a certificate of completion and download the course workbook without needing to join the Facebook group.

Join the Courses for teachers Facebook group

I have a disability. Are the courses accessible?

The platform meets internationally accepted accessibility standards. We continually work to make the platform fully accessible. Access our accessibility statement for more information.

My password isn’t working. How can I change it?

If you can’t remember your password, go to the login page and click on the 'Reset your password’ tab. You can then enter your TeachingEnglish username, email address or phone number to receive a message with instructions for resetting your password.

If you want to change your password yourself, you need to be logged in. Click on 'My account’ and then the 'Edit’ tab. You will need to enter your current password and then scroll down to enter a new password.

Passwords should include at least eight characters, at least one upper-case character and a number.

How can I get help with technical problems?

If you need more help, please contact our technical support team using the 'Help’ button. Reply to the initial email they send you to get some personal assistance.

I have problem in my module I can't access the third unit in course foucs on professional development

Hi!
Go to 'My courses' and click/tap on the course. You'll see a Menu along the top (just under the picture). It says 'Introduction; Module 1; Module 2; Module 3'.
Click/tap the module you're working on, then scroll down to Unit 3 and click/tap 'Details'.
Click/tap 'Continue' and your course content will appear.
If you're still having problems, please write to us here and send a screenshot of what's appearing for you.
https://www.teachingenglish.org.uk/Contact-us
I hope that helps :)
Jo (TeachingEnglish team)

Hi,
How can I continue to the activities of the course?
When I click on the continue section of unit one, it says "back".

Hi!
Have you finished Unit 1 and you want continue to Unit 2? You could try this:
Go to 'My courses' and click/tap on the course. You'll see a Menu along the top (just under the picture). It says 'Introduction; Module 1; Module 2; Module 3'.
Click/tap the module you're working on, then scroll down to Unit 2 and click/tap 'Details'.
Click/tap 'Continue' and your course content will appear.
If you're still having problems, please write to us here and send a screenshot of what's appearing for you.
https://www.teachingenglish.org.uk/Contact-us
I hope that helps :)
Jo (TeachingEnglish team)

i have enrolled myself in teaching en
english how to teach pronunciation a few months ago .but when i open it now it is opened but again and again the modules are not opened. it says the sign of back if i open or want to progress a module .please guide .

Hi!
We've checked and can see that you are enrolled, and that you have completed 24% of the course. You can navigate to the different modules at the top of the page. Can you try to do that? If you are unable to progress, please write to us at TeachingEnglish@britishcouncil.org and if you can send us a screenshot of what you are seeing, that will help us to resolve the issue. Thanks,
Jo (TeachingEnglish team)

The progress is seen 66% though I complete all of the modules seen in the screenshot for the course . .
How can I solve the problem easily . .Give the answer by showing the undone activities

Hi!
Sorry to read that you're having problems.
Please note that even if you've completed all the modules, you also have to download the resource documents for progress to be complete.
Please can you check again, and if you still have a problem, write to us here?
https://www.teachingenglish.org.uk/Contact-us
I hope that helps :-)
Jo (TeachingEnglish team)

I've already finished my courses but shows 80% when I check all modules, I can see completed so why???

Why can't I register on Zoom for the webinar on Wednesday, August 19th at 3:30 PM?

Hi!
That webinar has finished, so it's not possible to register for it on Zoom. However, you can watch the recordings.
If you're looking for an online training course for teachers, you'll find all our current and upcoming courses on this page:
https://www.teachingenglish.org.uk/professional-development-for-teacher…
I hope that helps :-)
Jo (TeachingEnglish team)

Is it possible to do this course if one doesn't have a facebook account?

Hi!
You don't need a Facebook account to complete the course.
I hope that helps!
Best wishes,
Jo (TeachingEnglish team)

Hi,
I want to ask about the courses that I enrolled, would it be possible to arrange the course according to my availability, or do I have to follow the course's fixed schedule?
Thank you!

Hi!
The courses are self access so you can work through the units at your own pace.
Please note that some of our courses close on 30 September and after that date you'll no longer have access. So, please check your course dates carefully and ensure you'll have enough time to complete all the units.
I hope that helps :-)
Best wishes,
Jo (TeachingEnglish team)

Dear TeachingEnglish Support Team,

I have completed the Introduction and all three modules of “TeachingEnglish: Communicative tasks”. Each section shows 100% completion, but I cannot find my certificate. The course overview previously showed 80% overall progress.

Could you please check my course completion status and let me know if anything else is required to access my certificate?

I have attached screenshots for reference.

Hi!
It sounds as if you've completed all the self-study modules. You also need to download or view all resource documents. Can you check that you've done that please?
Your certificate should be available to download or view in the 'My awards’ section in the training platform. Click on MY PORTFOLIO – My courses and you will see 'My awards’ at the top of the screen.
If you're still having problems, please write to us here: https://www.teachingenglish.org.uk/Contact-us
Best wishes
Jo (TeachingEnglish team)

It helps all newcomer and passionately encourage everyone to go ahead. Really a wonderful job!

Hi, I've just completed one of your online courses (Teaching Pronunciation) but have had a problem with one of the Introduction modules not loading (just goes to a blank page). I'm not having any luck with the 'help' message system - 3 attempts and I just keep getting the same automated messages. The problem is that I've completed the rest of the course but can't obtain my certificate as this one module is showing as 'not completed'. Is there anyone (a real person!) who can help me please? Thanks.

I completed my one course but not received the certificate

i need teaching material for teachers and student

Hi EmmanualGbamou

Thanks for your comment.

You can check out all of our Teaching resources - we have lesson plans for different ages and levels of English. If you are interested in professional development resources for teachers - take a look at our Professional development section or our webinars for teachers

Hope that helps,

Cath

TeachingEnglish team

islcollective is a good site for this. As an educator you can get a free VIP Canva account, which helps alot

Hello! I have tried to start the course but it seems blocked. I cannot access it. Thank you very much for any help!

Hello Raluca51

Thanks for your comment. If you are having problems accessing the course can you use the 'Help’ button to report this issue?

Have you enrolled in the course already? If so, you can log in to your TeachingEnglish account, click/tap 'My Portfolio - my courses’ and you should see the course there. If that’s not happening for you, please use the Help button to contact our support team.

Thanks,

Cath

TeachingEnglish team

All courses given throughout this week is very attractive.

Can I enrol in different coureses simultaneously ? If so ,please help me to enrol .

Hi FahmidaHassan64

Absolutely! You can enrol on as many courses as you like. You can take a look at the different course pages here: https://www.teachingenglish.org.uk/training/courses Each page gives information about the course and the start and end dates. To enrol, you just click on the purple 'Enrol in this free course’ button. This will take you to our learning platform. Click on 'Enrol on courses’ - here you will see a list of all of our available courses. You can scroll down the page to see which ones you are interested in. Then you can click to enrol.
Next time you log in you can click/tap 'My Portfolio - my courses’ and the course modules will appear there.

Hope that helps- let us know if you have more questions. Enjoy the courses!

Cath

TeachingEnglish team

I have finished some courses. I would like to know if I can access my courses when they're finished.

Hi LouiseTo,

Congratulations on finishing the courses. The course content is open until the dates published on the website for each one, and we encourage people to download the resources for each course and the workbook so you can continue to work on the themes covered,

https://www.teachingenglish.org.uk/training
I hope that’s helpful,

Best regards,

Anne

TeachingEnglish team

May I know whether I can edit my name on the certificate? My name is Thida Oo, but I was given the name Thida OO ThidaOO on my certificate. I have no idea how I could solve this problem. Do I need to restart the course? Thank you for your time and consideration. I am looking to hear from you very soon.

Hi Thida

Thanks for your comment. The name on your certificate is taken from the username from your TeachingEnglish account. You can change this and then request a new certificate using the 'Help’ button on the courses page. Don’t worry - you won’t need to take the course again :)

Here’s a video that explains how to change your username on your account: https://www.youtube.com/watch?v=cdTYHfFTzh4&t=3s

Hope that helps - let us know if you have further questions,

Thanks,

Cath

TeachingEnglish team

Hello. I already completed the three unit lessons with 100% progress and with a score of 60%-100% on each unit assessment but with the overall course progress, I'm still stuck at 86%. I didn't miss anything. Will I still get a free certificate? Thank you.

Thanks for your comment.

This sometimes happens if you haven’t downloaded all the resources from the modules. Can you try that and then see if your progress is reflected?

If not, can you contact the courses team using the orange 'help’ button on the courses page? They should be able to help you directly.

Thanks and hope you have enjoyed the course!

Cath

TeachingEnglish team

Hi I would like to unenroll in courses I am supposed to start tomorrow because I will not be able to take them. Please let me know.

Thanks.

Maria

Hi SusyPB61

Thanks for your message.

I’m not sure it’s possible to unenroll from courses. Remember you have quite a lot of time to complete the courses and, as they are self-access, you can complete them in your own time. If you don’t complete the courses, don’t worry - they will be taken down from the platform after the closing date.

Hope that helps,

Cath

TeachingEnglish team

I have not finished the courses that I enrolled in and Today is the final day of enrolment, does this mean that I won't be able to continue the courses after today?

Hi Lakhder_Kd

Once the course has finished, you won’t be able to access the content I’m afraid. All of our course dates are published on our training pages, along with our annual course calendar.

You are still able to download the course workbook which has lots of useful resources and links.

Hope that helps,

Cath

TeachingEnglish team

Hello
I'm a new teacher. I'd love to know if the matters of how to choose what to deliver to students needs a course, and If your it's included in offered ones.
Thank you

Hi Salim-Hassouni

Thanks for your comment.

We are currently running a planning lessons course which might be useful for you - you will learn how to plan engaging language and topic-based lessons by identifying and applying commonly used lesson models. Explore techniques for introducing new language, writing achievable learning outcomes, and planning warmers and lead-ins.

You can enrol now until 24 December: https://www.teachingenglish.org.uk/training/courses/teachingenglish-planning-lessons

Hope that helps!

Cath

TeachingEnglish team

Do these courses count for academic credit or for professional registration?

Hi seham19

Thanks for your comment.

All of our teacher training courses are designed to help you in your own professional development as a teacher, to improve your teaching practice and to help you with theory and practical ideas for the classroom. They are not official courses for academic credit or professional qualifications.

Thanks,

Cath
TeachingEnglish team

Do have courses about how to learn English for adult not for studentd

Hi again

Our courses are all aimed at teachers who teach learners of different ages and levels, including adults. If you are interested in learning English, I’m afraid we don’t offer courses for learning English here at TeachingEnglish.

Thanks,

Cath

TeachingEnglish team

Hi do yo have courses for non teaching, like administrative role

Hi Ramrooom

Thanks for your message. All of our free training courses are aimed at English teachers, not administrators. We do have our Teacher educator webinars, which often focus on topics related to academic management and training. You can see them here: https://www.teachingenglish.org.uk/news-and-events/webinars/webinars-teacher-educator

Best wishes,

Cath

TeachingEnglish team

Very informative

I cannot log in my course content even tho I am already enrolled in two courses,I really want to learn from them,hope British Council can help me

Hi Azul,

Sorry to hear you’re having problems. First, you need to make sure you are logged in to your British Council account, then click on 'My Portfolio - my courses’ and you should see the courses you are enrolled in there.

Please let me know if you continue to have any issues.

I hope you enjoy the courses and find them useful.

Jenny

TeachingEnglish team