TeachingEnglish: Communication skills

Welcome to TeachingEnglish: Communication skills

How can you enrol?

Log in to your TeachingEnglish account and click the button below to enrol on this free course.

How will the course help you?

Boost your learners' communication skills with engaging, practical dialogue activities for the classroom that help them understand what dialogue means.

What does the course include?

TeachingEnglish: Communication skills is a self-study training course, which is divided into three-hour modules. It also includes:

• A dedicated Facebook community of course participants with up-to-date insight, resources and innovative ideas for you to try out.
• Engaging discussions taking place in the Facebook community
• A free workbook with extra learning content and resources.

What will you learn?

Module 1: Introduction to dialogue

The aim of this module is to identify and define what dialogue means. It looks at how the word 'dialogue' is used. You will explain why dialogue is so important, select activities you can use in your classroom to encourage dialogue as well as reflect on your own classroom activities around building dialogue.

Module 2 - Dialogue and active listening

In this module, you'll explore a wider range of issues related to building dialogue and you'll look at some techniques and activities that you can use with your learners to develop their dialogue-building skills. You will identify the subconscious barriers to communication that often cause misunderstanding, evaluate a range of activities to develop active-listening skills as well as reflect on your own classroom activities around active listening.

Module 3 - Dialogue and speaking up

The aim of this module is to look at assertiveness and managing conflict. You'll also gain an understanding of how dealing with issues can help both you and your learners become better communicators. You will describe what it means to be assertive and how assertiveness can enhance your ability to communicate more honestly and openly, use a collection of activities in the classroom to develop assertiveness as well as create SMART plans for autonomous development.

When is the course?

The free online modules are available now. Enrolment closes on 24 January and the course closes on 31 January 2025.

How much does the course cost?

The course is free.

How can you get a certificate?

You will receive a certificate if you successfully complete all self-study modules.

What level of English do you need?

Minimum CEFR B1

How do you sign up for the course?

Please follow the steps below carefully to access this free training course.

IMPORTANT: If you are already logged in to your free TeachingEnglish account, we recommend that you log out and log in again.

Step 1: Log in to your existing TeachingEnglish account or create a free TeachingEnglish account.

You MUST be logged into your free TeachingEnglish account to access the course. Click or tap to Create a free account or log in to your existing account. 

Step 2: Enrol on your course

Click or tap the button below to enrol on this free course.

How do you access the course after you've enrolled?

IMPORTANT: If you didn't log out of TeachingEnglish after your previous visit, do this first.

From your desktop or laptop computer

1. Log in to your free TeachingEnglish account.
2. If you have enrolled in the course, you will see 'MY PORTFOLIO' in the menu bar at the top of the page next to the Home button.
3. Move your mouse over MY PORTFOLIO to see the drop-down menu.
4. Click on ‘My courses’ to access your training.

From your mobile device

1. Log in to your free TeachingEnglish account.
2. Tap the three horizontal lines next to the home button to open the menu.
3. Below ‘Home’, you will see MY PORTFOLIO and ‘My courses’ below. Tap on MY PORTFOLIO if you don’t see ‘My courses’.
4. Tap on ‘My courses’ to access your training.

Having problems accessing the course?

Please see our troubleshooting guide below if you are having problems accessing the course.

Support and troubleshooting

If you have signed up for this course and have problems accessing your learning, please make sure you are logged in, then click or tap the link below:

https://open.teachingenglish.org.uk/Home/MyProgrammes
 

If you are still having problems accessing your course, please see the advice and videos below:

I can't register for the course

Please make sure you have created a free TeachingEnglish account or that you are logged in to your existing account. If registration is available, you will see instructions for 'How do I register for this course?' at the top of this page. If registration is not available, you will see the message 'This course is not available for registration'.

I can't access the course. I am logged in to my account, but when I click or tap 'My courses' from MY PORTFOLIO I just go to my profile page

Check that you are not logged into your TeachingEnglish account on a different device or browser. Log out of your account on all devices and browsers, and log in again. Click or tap 'My courses' from MY PORTFOLIO. You should be taken to your training course. If you still can't access your course, log out, clear the cache on your browser and log in again.

I can't get my certificate

Certificates are available to participants who complete 100% of the course material. To access your certificate, go to the course platform where you have done your training. Click or tap 'My awards'. If you have completed 100% of the course, your certificate should be available to download.

The name on my certificate is wrong

On the course platform where you access your training, please use the 'Help' button to request a new certificate. Names on certificates are taken from your personal details in your free TeachingEnglish account. To change your name, click or tap on your name to edit your profile. Update the details on your profile page and save the new details.

What can you do next?

If you're interested in learning more about communication skills, you can:

• Get teaching ideas from our Courses for teachers Facebook community.
• Access learning content related to our courses on Facebook (Facebook account required).
• Access teaching resources on the TeachingEnglish website
• Sign up to the free newsletter to keep up to date on when our courses open.