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Getting down to business
22 May 2012

The beginning of a meeting presents a major dilemma: is it better to get straight down to business, or is it important to allow or even...

15 May 2012

When we think of negotiations, we tend to focus on the hard negotiating skills connected with bargaining. In fact, many professional...

15 May 2012

For many people, the idea of walking into a room full of strangers and trying to socialise with them can be terrifying, especially if...

15 May 2012

Many learners of English worry about their mistakes and allow their insecurities to prevent them from participating in meetings fully....

14 May 2012

After struggling to break the ice, the next obstacle is to keep the conversation going beyond the initial conversation. For this reason...

14 May 2012

This lesson focuses on two important aspects of managing a meeting: setting up the meeting with a series of emails, and keep the meeting...

14 May 2012

The key to successful negotiation is preparation and research. This means finding out exactly what you want from the negotiation, and...

13 May 2012

Since its development in the 1950s, brainstorming has become one of the most common techniques used in meetings to generate ideas....

13 May 2012

In a negotiation, it’s very important to know when to speak, when to ask and when to shut up and listen. In this lesson students rank...

12 May 2012

Why is it that when you go to a conference or business gathering, everyone else seems to know each other already? At least part of the...

12 May 2012

For many people, negotiating is all about bargaining, the give-and-take between two sides. In this lesson  students  discuss bargaining...

11 May 2012

Perhaps the most important skill connected with socialising is to ‘shut up and listen’. In practice, it can be very difficult to resist...

10 May 2012

While it is natural to focus on the challenge of starting conversations with strangers and keeping these conversations going, the real...

02 Mar 2012

The final stages of a negotiation don’t always go smoothly.  This lesson deals with a number of common events and situations from these...

19 Dec 2011

For many people, a meeting is only as successful as the Action Points it produces. Action Points are essential for moving things forward...