The materials consist of one sheet with the jumbled conversation, each part of the interaction being numbered and a second sheet with the key, which is also numbered for ease of checking. The task sheet is attractively presented in a "call-out" format and can be printed in colour or black and white.
- Make copies for the class. One between two or even three is enough as this encourages co-operation. If you want to use the materials again, make laminated copies.
- Make copies of the Key.
- The activity can be inserted into a course at almost any point as travel and holidays are a popular theme. Initiate some discussion of planning holidays - what means are available in the country, what methods the members of the class (or their parents) use, where students would like to go for a short holiday - and if necessary, some relevant vocabulary.
- Give out the conversation sheet. Explain that it is a conversation between a Travel Agent and a customer but that it is jumbled. Their task is to put the dialogue in the right order.
- To do this they must look for links between the ‘speech bubbles'. The teacher can decide whether to get the students to write out the dialogue or just to make a list of the correct sequence of numbers.
- Circulate to deal with any textual problems.
- Ask students to read their restored conversation to each other. This will soon show up any flaws.
- Give out the Key.
- Do some pronunciation practice using the Key.
- Put the students in pairs to practise the conversation. Encourage them to read and look up to make eye contact with their partner as in a natural conversation.
- Invite students to repeat the conversation in front of the group.
- See if any students can memorise the conversation and perform it in the group.
- Invite students to make up similar conversations in a Travel Agent's using the task sheet as an example.
- Introduce a problem: the recommended holiday is too expensive; the customer wants some extra services etc
- Introduce the possibility of the customer returning or telephoning the next day to make some changes. The students are then free to prepare or improvise another related conversation.
- Introduce a third person to accompany the customer and have them agree or disagree.
- Make a video and upload it to YouTube, if that's allowed in your school.
Aidan Broderick, British Council Ukraine
Thanks for sharing nice and informative post with cool comments. Really love your work. Keep up the good work coming.
Thanks, it's really a good material, great initiative.
Very nice idea, I think it could even be adapted for a class of French kids learning English, I would have to adapt it order to have them use some vocabulary that we would have already seen in class in the previous week or so, that would make it a fun way of putting lessons into practice. Thanks again.