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Language for Resilience: Dealing with very challenging behaviour

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Find out about the second module in the Language for Resilience online training series.

Welcome to the Language for Resilience Online Series

There are four training courses for teachers in the series.  

About this module

Understand learner experience and behaviour. Take this module and see how a basic understanding of trauma and its effects in the classroom can benefit the teaching and learning process. Dealing with very challenging behaviour is a three-hour self-study training module, which is divided into three one-hour units.

  • By the end of unit 1, you'll understand behaviour as a communication of need – asking what has happened to you rather than what’s wrong with you.
  • By the end of unit 2, you'll be able to recognise unconscious defence mechanisms: breaking negative patterns of interaction: choosing a different response
  • By the end of unit 3, you'll learn some practical classroom strategies to manage meaningful communication and interactions

Start dates to be announced later this year

Duration: Three hours self-study 

Who is this course for?

Teachers working with migrants and refugees with all ages and levels

Level of English required: 

CEFR B1 and above

Before your course starts, we recommend accessing the following resources:

  • Facebook group  - To get the most out of the course, join the Facebook group for course participants, practitioners, researchers and course developers to get support and advice from peers. This is where your moderators will be able to respond to your questions and help you with guidance.
  • Research - Download our Language for Resilience report to learn about teachers and students needs in the Middle East and North Africa
  • YouTube - Watch the Language for Resilience videos and subscribe to our YouTube channel to meet the staff, teachers and students making a difference in the Middle East and North Africa.


For participants who successfully complete all tasks and achieve a score of 70% or above in the online exercises, there will be a downloadable certificate of completion at the end of each module.

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