This activity provides short listening practice based around a phone call to a hotel to enquire about reservations.  

Derek Spafford

In this lesson, students will listen to someone booking a hotel. They will predict vocabulary, listen to the conversation and role-play the dialogue to practise their speaking skills. There are also suggestions for developing the theme of hotels to practise specific areas of grammar.


  • To practise listening skills
  • To improve students’ vocabulary and speaking skills


Adults and Teens


CEF level A2-B1  


30 minutes


The lesson plan, transcript and student worksheets can be downloaded in PDF format below

Related resources you may like:

  • Hotels: Students complete a vocabulary exercise to learn words to talk about staying in a hotel

Find out more about listening skills for learners in our teacher development module Understanding listening skills.

Audio (MP3): 


Hi sbahareen

Right click on the play icon and then click on 'save audio as'

This allows you to download and save a copy.



it is not possible to click on the Audio mp3 link in order to listen to the text. How do you activate the link?

Hi Claire

To listen to the audio, you just need to click on the 'Play' icon on the audio. If you want to save the audio you can right click anywhere on the black audio bar and you will be able to save it to your computer. Let me know if you are still having problems.


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