When we think of negotiations, we tend to focus on the hard negotiating skills connected with bargaining. In fact, many professional negotiators will confirm that the most important skill is effective relationship building.

If there is trust and understanding between the two parties, the negotiation will be much more successful, as will the long-term business relationship between them. In this lesson students start with a quiz which leads into a reading activity. Then they look at language in dialogues and finish with a role play.

Topic: Negotiations and building relationships
 
Level: Intermediate (B2) and above
 
Aims:

  • To discuss the importance of building relationships in negotiations;
  • To teach some useful phrases for a range of relationship-building techniques;
  • To analyse an example of relationship-building in practice;
  • To provide practice and feedback of the situation of building a relationship in a negotiation.


Plan components
 
Lesson plan: download

Worksheets: download

By Jeremy Day

The plans and worksheets are downloadable and in pdf format - right click on the attachment and save it on your computer.

Copyright - please read

All the materials on these pages are free for you to download and copy for educational use only. You may not redistribute, sell or place these materials on any other web site without written permission from the BBC and British Council. If you have any questions about the use of these materials please email us at: teachingenglish@britishcouncil.org

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Comments

Hi,there.
All the lesson plans are useful enough for English teachers around the world,But I think it'll be more helpful for users to be provided some of the lesson plans with appropriate MP3 files to motivate the students more.I am an English teacher in Iran,Sanandaj.

Hi Sanandaj - thank you for the suggestion. We will definitely look at creating more audio / video content soon.
Best wishes
Paul

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